Legal / Draft for review
Privacy Policy
Last updated: 11 November 2026. These provisional terms should be reviewed before being relied on.
1. Information we handle
Pobble handles the information needed for your account: email address, sign-in identifiers, display name and optional profile photo. We also store your room names, uploaded photos, saved inventory details and account usage. Technical diagnostics may include device, browser and error information.
2. Why we use it
We use this information to sign you in, save your inventory, analyse your photos, enforce storage allowances, provide exports and support, protect accounts and investigate service problems. Processing is based on providing the service, legitimate operational and security interests, legal obligations or consent where required.
3. Photo analysis
When you request a scan, the relevant photo is sent through our AI service to identify, categorise and count visible items. Avoid photographing people, documents, screens or confidential information that is not needed for the inventory. AI processing is subject to the providers’ applicable terms and safeguards; this policy does not promise that all providers have identical retention or training practices.
4. Private by account
Room data and stored photos are restricted to your account through access controls. Service providers process information as needed to host, secure and operate Pobble. An exported file leaves these controls when you share it. No online service can guarantee absolute security.
5. Service providers and transfers
Pobble uses Lovable Cloud for application hosting, account services and storage, and an AI gateway for photo analysis. Google processes sign-in information when you choose Google login. Providers may process data in other countries; applicable transfer requirements and contractual protections must be considered. A detailed provider and retention schedule will be added following review.
6. Browser storage
Essential browser storage keeps you signed in and remembers choices such as your theme and installation prompt. Google sign-in may involve Google’s own cookies and policies. We do not add advertising trackers as part of this website. Any future optional tracking requiring consent should be explained before it is enabled.
7. Retention and deletion
Your saved content remains available while needed to provide your account and fulfil applicable obligations. You can delete saved photos in the app; deleting a photo does not delete its saved item counts. Request account deletion at hello@pobble.io. Backup and diagnostic records may remain for limited operational or legal reasons; exact retention periods will be confirmed following review.
8. Your choices and rights
You can edit your profile, manage photos and export your inventory. Depending on applicable law, you may request access, correction, deletion, restriction, portability or object to certain processing. Contact hello@pobble.io to make a request. We may need to verify your identity. You may also contact the relevant data protection authority, including the South African Information Regulator where POPIA applies.
9. Contact and updates
Contact hello@pobble.io with privacy questions or concerns. Do not include passwords or sensitive photos in your message. We will update this policy as the service develops and communicate material changes where appropriate. This provisional policy requires legal review and confirmation of the operator’s details.